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Meet The Staff

Veterinarians

Annette Ortmayer, DVM

Dr. Ortmayer finished her undergraduate studies at Montana State University. She went on to Colorado State University to receive her Doctorate in Veterinary Medicine (DVM) in 1985. After graduating, she joined Covina Animal Hospital as an associate Veterinarian. When Dr. Chatfield retired in 1994, Dr. Ortmayer and her husband Rick purchased the hospital and still own it today. Dr. Ortmayer's interests include photography, traveling, and hiking with her dogs Bentley, Baxter, and Percy. She also shares her home with 4 cats: Jack, Squirt, Enzo and Pete.




Laurie Kelban, DVM

Dr. Kelban obtained her B.S. in Zoology, completed her Masters degree in Cellular and Molecular Biology at Cal State University Northridge, and then went on to the University of California - Davis to earn her DVM in 1989. She joined the staff of Covina Animal Hospital in April of 1990 and has been a valuable member of our team ever since. She has a strong interest in radiology and heads up our ultrasound team. Along with her husband and son, Dr. Kelban has a chocolate lab named Luke and a cat named Herschel.






Jessica Chen, BVM

Dr. Chen finished her B.S. in Veterinary Medicine at National Taiwan University and Cummings School of Veterinary Medicine at Tufts University in Grafton, Massachusetts. She then completed her internship at Michigan State University in small animal medicine. She was born in Beaumont, Texas and is fluent in Mandarin Chinese. Dr. Chen has a strong passion for feline medicine. She has one cat, Shrek, that she adopted while at Michigan State University. When she is not at the clinic, she loves to spend time with her husband and young daughter in their new home.





Lisa Contreras, DVM

Dr. Lisa Contreras graduated veterinary school from Western University of Health Sciences in Pomona, California in 2007. She joined Covina Animal Hospital in May of 2015. Dr. Contreras grew up in the Covina area and is happy to find a career close to her hometown. She is married and a proud mother of a young boy and a cat. Her veterinarian interests include orthopedic and general surgery as well as alternative medicines. Even with her busy family life, she still finds time to play soccer competitively.





Melissa Roth, DVM

Dr. Melissa Roth joined our Covina Animal Hospital family in May of 2016. She was born in San Diego where she worked as an animal caregiver and adoption counselor for the San Diego SPCA. From there she completed her undergraduate requirements at UC Davis and moved to Louisiana. She attended the Louisiana State University School of Veterinary Medicine, where she discovered her passion for small animal medicine as well as animal advocacy. She has also worked with a company called Lap of Love that provides in home care for families who want their pets to be at home but comfortable in their final stages of life.





Management

Jake
Practice Manager

Jake became an official part of the Covina Animal Hospital Staff in September of 2014 as the Practice Manager, though he was no stranger to our staff. Growing up, Jake would often help out his parents, Dr. Ortmayer and Rick, here at the hospital when needed. He received his bachelors degree from UC Davis and his goal is to become a certified practice manager by the end of 2017. Jake enjoys weight lifting and learning about the veterinary industry. He is very passionate about making Covina Animal Hospital an amazing place to work as well as providing the best service and medical care for your four legged family members. Jake and his long-time girlfriend have two cats, Bingo and Snowball.






Heidi
Office Manager

Heidi joined the Covina Animal Hospital family in October of 2001. She attended Covina High School and then continued her education at the University of La Verne as a Biology Major. When she is not at work, she loves to go hiking with her bulldog, playing World of Warcraft, photography, watching and participating in various sports, and trying out new vegan recipes. Her family includes her 13 year old son and a plenty of fur-babies. Her goals are to be the best mom she can be to her son, be a successful leader at Covina Animal Hospital, to help provide the best customer service, and to just have fun with life!






Receptionists

Amanda
Rewards Program Director

Amanda joined the Covina Animal Hospital staff in June of 2014. She moved back home to California from Arizona, and has been working as a veterinary receptionist for 10 years. Her hobbies include hiking, cycling, watching movies, and spending time with her husband and 2 dogs, Moco and Tito. Her goal is to retire early and travel the country in an RV.





Kellie
Lead Receptionist
Weight Loss All Stars Program Director

Kellie joined our team in June of 2016. As a part of the CAH staff she runs our Weight Loss All Stars program and was quickly promoted Lead Receptionist. Kellie attended East LA Community College for psychology but, after having her son, she decided to focus on raising a family. When she is not working, she is busy raising her 2 year old son and 4 year old step daughter. She is also a food enthusiast and enjoys hiking.








Analise

Analise joined our staff in June of 2016. She graduated from UCLA with a degree in biology and a minor in Theater. Her ultimate goal is to get her DVM license focusing on either small animal medicine or wildlife conservation. Her interests include relaxing at home, reading a book or watching TV, going to the beach, and hanging out with her friends.





Jessica

Jessica began working with our team in October 2016. She has an AA in Natural Sciences and one class to go before getting her AS in Business Administration from Mt SAC. After that she plans on continuing her education focusing on veterinary practice management. On her days off she enjoys being outdoors, hiking and going to the beach. She also likes relaxing with a comic book or watching TV. She has a 10 year old cat named Jade, a 2 year old German Shepherd named Willow, and a Cockatiel named Rosie.


Veterinary Assistants

Christine
Lead Front Assistant

Christine, a 2009 Animal Science Grad from Cal Poly Pomona, joined Covina Animal Hospital in the summer of 2006 as a veterinary assistant. Now a Lead, she oversees and supervises 5 front veterinary assistants for our rapidly growing practice. Having grown up with chihuahuas all her life and now having 4 little ones of her own and Gary, a retriever mix, she quickly earned the nickname, “The Chihuahua Whisperer” from our beloved clients. When it comes to these little creatures, her motto has always been "the feistier, the better!" On her days off she enjoys spending time with her fiance and snuggling up with her furkids while watching a good horror flick. She is also an avid collector and huge fan of Tim Burton’s The Nightmare Before Christmas.





Suzie

Suzie joined the Covina Animal Hospital family in February of 2014 as a Kennel Assistant and is now one of our Veterinary Assistants. She is currently attending Carrington College to obtain her AS in Veterinary Technology. She is set to graduate in March of 2017. Her goal is to get a BS in Animal Science as well as her RVT (Registered Veterinary Technician) License. Her area of interest is emergency veterinary medicine. When she isn’t working, going to school or bottle feeding orphaned kittens, she enjoys baking, hiking, and relaxing at the movies. Her family consists of 3 cats, Divah, Cheeto, and Evee.






Andrea

Andrea joined our staff in February of 2016. She is currently working on her Pre-Veterinary Medicine classes at Mount San Antonio College and plans on eventually transferring to Cal Poly Pomona for her Bachelors, then on to the University of Pennsylvania for her DVM License. Her goal is to become a wildlife veterinarian. Her interests include animal behavior, hiking, wildlife, and Thai food. She lives with her boyfriend and their 2 cats, Cheeto & Kitty, as well as their 4 dogs, Jake, Tobi, Newton, and Ava.





Paris

Paris joined our team in August of 2016. She attended school at Carrington College in Pomona and graduated in June of 2016. She will be taking her licensing test this summer to become a Registered Veterinary Technician. She plans on staying in the small animal field, caring for cats and dogs. Her other hobbies include DIY home projects and refurbishing antique furniture. Her family includes her boyfriend, 1 dog, 6 cats, and 3 birds.








Stephanie

Stephanie joined our team in August of 2016. She went to school at Cal State Long Beach and graduated with a BS in Marine Biology. She plans on eventually going back to school to become an RVT. When she's not working she likes to read and have fun with her pets. Stephanie and her fiance have 2 dogs and 3 cats.







Shane
Lead Back Assistant

Shane started working at Covina Animal Hospital in August of 2004. He was hired on as a Kennel Assistant and then was later trained on the job to become a Veterinary Assistant. He has attended both Pasadena City College as well as Citrus College. His interests outside of work include sports, sports and did we mention sports? He plays hockey & football and he runs 3 fantasy sports leagues: football, baseball, and basketball. He is working toward becoming a homeowner and works hard to keep his wife happy. Together they have 2 dogs, Dallas and Emmitt, and 2 cats, Sergei and Rousey.




Irene, RVT

Irene always knew she wanted to work in veterinary medicine. She attended Mt. San Antonio College and received a degree in animal science before becoming a Registered Veterinary Technician. Irene joined Covina Animal Hospital in March of 1983 and has been a valuable asset to the team ever since. When she is not working she enjoys trying new recipes and spending time with her friends, her 3 dogs, and her 5 cats.





Christine, RVT

Christine graduated from Heritage College and soon after got her license as an RVT. She joined Covina Animal Hospital in July of 2015 and has proven herself an excellent technician, coworker, and friend. Christine manages our staff birthday parties and makes sure everyone gets what they want on their special day, such as churros, sea salt caramel coffee, or a wiener dog shaped cake - just to name a few of our odd requests. A foodie at heart, Christine enjoys trying new restaurants, ordering crafted cocktails, and finding exquisite eateries with her long-time boyfriend. When she's not working or going out to eat, she's relaxing with her bull terrier, Joey (aka "Boodie" aka "Bûlée"). He even has his own instagram! (@creme_bullee)




Kennel Assistants

Jenna
Lead Kennel Assistant

Jenna began working at Covina Animal Hospital in June of 2016. She currently attends Mt. San Antonio College where she will receive her A.S. in Animal Science and hopes to continue her schooling to obtain a B.S. in Animal Behavior. Her goal is to fill CAH with a variety of new enrichment devices and activities to ensure your pets have the best possible stay with us! When Jenna isn't working, she likes to volunteer with various animal rescue groups, practice modern dance, scuba dive, travel, and be silly with her friends. Her family consists of her awesome husband Pedro, their 2 marvelous cats (Sasha and Captain) and their newest family member, Mango, a rescued Golden Retriever.





Kaza

Kaza joined Covina Animal Hospital in April of 2016. She has a passion for felines and finds herself rescuing any cat that needs her help. She loves everything that involves nature, and she especially loves to hike and take photographs of her son. Along with her long-time boyfriend, Kaza lives with four cats - Mowgli (her favorite), Snow, Bug, and Church.





Mackenzie
Social Media Director

Mackenzie joined our team in April of 2016. She grew up on a farm in Massachusetts and moved to California to go to school and find her passion. She has a B.A. in Psychology from Chapman University and is now in the Veterinary Technology Program at Carrington College. Her goals are to become a licensed veterinary technician and to continue pursuing her passion for exotic and companion animal medicine and behavior. When she's not working, studying, or volunteering with wildlife, she enjoys laid back activities like watching Netflix with her fiancé and taking her 3 dogs (Smith, Bean, and Rudy) to the beach.






Raylene

Raylene graduated from UC Davis in 2015 with a Bachelor's degree in marine biology. She later moved back down to SoCal and joined our staff in early 2016 with a goal of one day becoming a veterinarian. On her days off, Raylene likes to read and go to the beach, but you can also find her at Starbucks or cuddling with kittens. Her family consists of her Yorkie, Lyla, and her recently rescued kitty, Axel.




Spaz: Housecat

Forever our most valuable team member, meet our housecat, Spaz! True to her name, Spaz has quite the odd personality. She came to us as a stray in 2007 and has finally started to accept us as her own. You will likely see her through the window of the Cat Condos, perched on her cat tree taking just one of her many, many naps of the day.